POLICIES

We love your pets, but under the American’s with Disabilities Act (ADA) Title III, only service animals that accompany people with disabilities are allowed in all areas of this business where members of the public are normally allowed to go. A service animal is individually trained to do work or perform tasks for a person with a disability. However, an animal whose sole function is to provide comfort or emotional support does not quality as a service animal under the ADA.

To schedule an appointment, you must provide your credit card information. Our scheduling system will not allow you to book an appointment without a credit card on file. Once your credit card information has been entered into our merchant provider’s secure system it can no longer be viewed by anyone in the salon because it has been scrambled and encrypted for your protection. (Rev. 02/08/2021).

We understand that life sometimes gets in the way of your commitment to beauty. However, persons who cancel within twenty-four (24) hours of their scheduled appointment will incur a cancellation fee equal to 50% of the scheduled service(s). This fee will be charged to the credit card on file. (Rev. 02/08/2021).

As a result of COVID-19 we do not accept cash. We do accept all major credit cards, and Apple Pay. (Rev. 06/15/2020).

We do not accept checks. We do accept all major credit cards, and Apple Pay. (Rev. 06/15/2020).

We care about your kids. As such, for the safety of all, children under fourteen (14) years of age are welcome in the salon only for their scheduled appointment.

All color correction services are charged in 15-minute increments at a minimum of $100.00/hr. A $200 deposit is required and our Color Correction form must be filled out and signed before the service is performed.(Rev. 1/1/2021).

Please review all salon protocols for health and safety at COVID-19. Also, all clients and artists must wear masks with ear loops at all times. Refusal to wear a mask will result in the service being cancelled. (Rev. 06/15/2020).

Escape Hair Salon supports diversity and fosters inclusion in the workplace. We consistently value and respect the rich diversity of ideas, experience, and skills that all of our employees bring to Escape Salons.

As an employee, California’s Fair Employment and Housing Act (FEHA) provides protection from harassment or discrimination in employment because of :

  • Age (40 and over)
  • Ancestry
  • Color
  • Religious Creed (including religious dress and grooming practices)
  • Denial of Family and Medical Care Leave
  • Disability (mental and physical) including HIV and AIDS
  • Marital Status
  • Medical Condition (cancer and genetic characteristics)
  • Genetic Information
  • Military and Veteran Status
  • National Origin (including langauge used restrictions)
  • Race
  • Sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding)
  • Gender, Gender Identity, and Gender Expression
  • Sexual Orientation

We’re committed to making a positive difference in people’s lives and being recognized as a company who stands behind its promise of diversity and inclusion in the workplace.

Once your credit card information has been entered into our merchant provider’s secure system it can no longer be viewed by anyone in the salon because it has been scrambled and encrypted for your protection. Also, we do not sell your contact information. (Rev. 07/03/2020).

All haircare products are non-refundable but may be exchanged for different products if returned within thirty (30) days from the date of purchase and are less than half used. All brushes and hair appliances are non-returnable due to health regulations. However, customers can contact the manufacturer for warranty information. (Rev. 07/03/2020).

New Client Special

Highlight + Haircut

$149*

Includes partial highlight, haircut, and blowout. *Price may vary depending on length and thickness of hair.